Privacy Policy

Last Updated: August 2025

SET Publisher is committed to protecting your privacy and ensuring the responsible use of personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

  1. Information We Collect

We may collect personal information that you provide directly or that is collected automatically when you use our website and services.

  1. a) Personal information you provide:
  • Name and contact details (e.g., email, phone, postal address)
  • Institutional affiliation, funding source, or employer (school/university)
  • Manuscript and reviewer information
  • Payment information when you pay article processing charges (APCs)
  1. b) Information collected automatically:
  • IP address, operating system, browser type
  • Date and time of visits
  • Pages visited, documents downloaded, and searches made
  • Geographical location (general, not precise)
  • Cookies and similar tracking technologies (see Section 7)
  1. Purpose and Legal Basis for Processing

We process your personal information for the following purposes:

  • Manuscript processing & peer review (contractual obligation)
  • Communication (e.g., handling queries, sending journal alerts) (legitimate interest or consent)
  • Payment handling (contractual obligation/legal requirement)
  • Website functionality and analytics (legitimate interest, consent where required)
  • Compliance with laws and regulations (legal obligation)
  1. Use of Your Personal Information

Your information may be used for:

  1. Processing manuscripts and peer reviews
  2. Answering your queries and providing services you request
  3. Managing publication charges and payments
  4. Sending journal updates, newsletters, or alerts (only if you opt-in)
  5. Maintaining website security and improving services
  6. Meeting legal and regulatory requirements
  1. Disclosure of Information to Third Parties

We will not sell or rent your personal information. We may share information with:

  • Employees and contractors who require access to provide services
  • Editors and peer reviewers (for manuscript-related details only)
  • Payment processors and financial institutions
  • IT service providers and technical support teams
  • Business partners for anonymized, aggregated statistical data
  • Authorities, when legally required

Where personal data is transferred internationally, we ensure adequate safeguards (e.g., EU Standard Contractual Clauses).

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy:

  • Manuscript and peer review records: normally retained for up to 7 years
  • Financial/payment records: retained for 7 years (legal requirement)
  • Email/contact data: retained until you request deletion or unsubscribe
  • Website analytics data: typically retained for 24 months
  1. Your Rights

Depending on your jurisdiction, you have the following rights:

  • Access a copy of your personal data we hold
  • Request correction or update of your personal data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict certain processing activities
  • Withdraw consent at any time (for email alerts/newsletters)
  • Portability: request a digital copy of your data
  • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at: info@setpublisher.com

  1. Cookies and Tracking

We use cookies and similar technologies to:

  • Provide website functionality
  • Analyze traffic and usage trends
  • Improve user experience

You can control or disable cookies through your browser settings. Some features may not work properly without cookies.

  1. Children’s Privacy

Our website and services are intended for researchers, scholars, and professionals. We do not knowingly collect information from children under 16. If you believe we have collected such data, please contact us and we will delete it.

  1. Data Security

We use appropriate technical and organizational measures, including:

  • Restricted access to personal data
  • Password protections and encryption
  • Secure servers and firewalls

However, no system is completely secure; we encourage you to protect your own login credentials.

  1. Data Breach Notification

In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable data protection laws.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the “Last Updated” date shown at the top.

  1. Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at: